Answers to the questions we get asked the most
Delivery inside Dhaka usually takes 1-2 business days, and 3-5 business days for other districts across Bangladesh, depending on your location.
We accept Cash on Delivery, bKash, Nagad, and major debit/credit cards. You can choose your preferred method at checkout.
Yes, most products can be returned or exchanged within 7 days of delivery, provided they are unused and in original packaging. Some categories may have specific return policies.
Once your order is shipped, you will receive a tracking link via SMS or email. You can also check your order status anytime from your account dashboard.
Yes, all products listed on our store are 100% genuine and sourced directly from authorized brands and suppliers.
Yes, cash on delivery is available across Bangladesh for most products, with a few remote areas handled through prepaid orders only.
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